A friend who runs a dog grooming studio told me they started using ai customer service to answer FAQs while they were elbow-deep in shampoo and fur. I couldn’t stop laughing, but also… they’re on to something. I signed up too—it’s still free to join the waitlist. If it works half as well as they say, I might finally be able to take a lunch break without hearing my phone go off every two minutes.
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